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A.W.N. Candle Company FAQs

Why should I buy your candles and wax melts over other brands?

While most popular brands are well known, their ingredients are not! Many of the candles from other brands use either Paraffin or Soy Wax and fragrances that contain harmful Phthalates.

A.W.N. Candle Company keeps it simple, natural, and provides a healthier option while giving you the amazing aromatherapy & ambiance you seek when buying candles, and wax melts.

Our candles are made with a proprietary blend of 4 simple organic and natural ingredients.

1. Organic Beeswax,
2. Natural Coconut Wax,
3. Natural Colorants and,
4. Paraben-Free, Phthalate-Free Fragrances or Organic Essential Oils.

We don’t use the words “Organic” or “Natural” freely either! We have spent months/years researching, testing, and actively sourcing all of our ingredients personally to ensure not only quality but safety!

What is a healthier candle/wax melt?

A healthier candle is one that is low smoke/soot, doesn’t contain any artificial or harmful ingredients, and helps with minimizing pollutants that affect air quality or produce allergens.

Many of the waxes used to make candles are made with Soy wax which can be derived from genetically modified soy beans, that have been treated with pesticides, herbicides, etc. Or,

Paraffin wax which is a petroleum by-product, that while it burns it will emit toxins into the air that are harmful when inhaled, and of course the main purpose of burning a candle is the smell, warmth, and ambiance.

How do I care for my candles/wax melts?

Candle and wax melt care is pretty easy. You will want to always follow the instructions that came with your candle. However, basic candle care includes:

  • Keep burn time at 4 hours max each use.
  • Be sure to trim the wick 1/4" before each burn.
  • Your jar is reusable! So clean it out, and reuse for jewelry storage, pen/pencil holder, and the list goes on! We also offer a free return shipping label for you to return your un-damaged jar back to us for a 10% discount! (Just email us)

What do I need to know about burning a candle or melting your wax?

Safety first! To prevent fire or injury please follow all safety instructions:

  1. Remove packaging before use.
  2. Use only in tea-light warmers or UL listed electric warmers approved for wax melts.
  3. Read and follow all instructions provided with your warmer before use.
  4. Read and follow all instructions provided with your candle and/or wax melts.
  5. Do NOT leave candle or wax melts unattended while in use. Keep out of reach of children and pets. 
  6. Do NOT add water. In case of fire, immediately smother the flame and take steps as you would a grease or oil fire.
  7. Do NOT melt on stovetop or in non-approved appliances.
  8. Use only in well ventilated areas away from flammable objects.
  9. Discontinue use of wax melts if dish contains less than 1/2" of wax.
  10. Discontinue use of candle if the jar contains less than 1/4” of wax.

What should I do before burning my candle for the first time?

  1. Remove all packaging and lid before use.
  2. Be sure to trim the wick to 1/4" before the first burn
  3. Place in an area away from flammable items.
  4. Place the candle on a heat safe surface or use the lid
  5. Allow the candle to burn until the wax pool reaches the edges of the candle

Why do I need to allow the candle to burn until the wax pool reaches the edges of the container on the first burn/first use?

That is a great question! Did you know? Candles Have Memory! The first burn of a candle is the most important. You must allow the candle to burn long enough for the wax to create a melt pool that reaches the edges of the container. This creates what is called a candle "memory ring". After that, the candle memory will allow the candle to burn evenly without tunneling.

If you do not allow the candle to melt to the edge of the container, the point of where the wax pool stopped is where the candle will burn up unto that point each time it is burned. So, make sure that on the first burn you allow the wax pool to reach the edges of the container to prevent extra unused wax around the edges or the container and cause tunneling.

What is the average burn time of the candles offered?

Our 8 oz. candles have a burn time life of 30-40 hours. Our 20 oz. candles have a burn time life of 50-60 hours. Our wax melts have a burn time of 6-12 hours per cube.

How long should I burn a wax melt?

A single wax melt can burn for 6-12 hours.

How long should I burn a candle?

Candles should only burn for 4 hours each use. Please follow all safety instructions provided with your candle and/or herein this section.

How do I clean up the wax melt or candle jar when finished?

There are a few quick and not well known solutions to what seems like a pesky task! We have tested our wax and found that dropping a few cotton balls or paper towels in the wax while still warm/melted (not by a heat source) the cleanup is fast. You can also place the candle jar or wax warmer in the freezer to harden the wax and then pop it out. This is not a quick and not as easy.

What is the difference between a candle and a wax melt?

Wax melts are a wickless, fragrant, meltable wax that when heated in a wax warmer it emits a beautiful aroma. Candles are typically wicked and jarred, and also are fragrant and meltable giving off a beautiful aroma when the wick is lit. Fragrance throw of wax melts are a bit stronger than that of a candle, and can fill a room with fragrance quickly and are easier to switch up the aroma desired. Essentially, they both work the same.

What is the difference between Name brand candles/wax melts and the candles/wax melts from A.W.N. Candle Company?

Our wax melts are hand poured in our studio with a proprietary blend of Beeswax & Coconut wax.  Name brand candle companies and other wax melts are often made of paraffin wax, which is essentially a waste product of petroleum and is linked to irritation of the eyes, nose, and throat.  Stanford University released a study indicating that paraffin wax alone in tarts or candles are extremely hazardous, as they emit toluene and benzene - both of which are carcinogens. And others use Soy wax that if not made with Non-GMO soybeans could have traces of pesticides and herbicides.